We answer your community support on Slack so you don’t have to.
Save time, scale effortlessly
for Slack communities, small and large
We help you build stronger communities and infinitely scale your customer support by answering all first line customer issues. focus on what is important to you.
slack integration
8ai works for existing workspaces as a slack bot that can monitor and answer questions directly in your slack community.
it’s smart
We train the model on all your existing website data, customer support material, and FAQs.
using the latest models
Our agents are built on the latest large language models - you’ll be amazed at how good it is!
It looks and talks just like you
We train our models on all of your branding, support material, and current policies so the ai is indistinguishable for customers.
24x7 support is here
45% of enquires come outside of standard hours, instantly answer questions outside of office hours and get your evenings back.
Real time insights
We constantly analyse all conversations, summarise them, and give you real time insights on how your brand is perceived.
No developers required
8ai can be setup on your website in minutes and supporting customers today
monitor, track, and take over conversations through our client dashboard.
Our agent automatically provides you with a short summary of all conversations in your community across any of the channels it’s integrated with.
See at a glance if you need to get involved and reach out, and if the community member got the help they needed.
Help your customers navigate large knowledge bases with ease
8ai prioritises providing helpful and relevant links to pages on your support material, helping customers find what they are looking for faster and easier.
Our AI can handle hundreds of webpages across large knowledge bases, and guide users flawlessly to where they need to go in seconds
8ai supports your community everywhere
it works across slack, chat, email, and even discord!
combines all conversations across all channels into one easy to use support dashboard
